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| Consistency |
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| Using business rules and workflow creates predictable outcomes from events. |
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| Control |
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| Using business rules you can define who can do what, for how much and when. |
| For example, purchase order spend levels linked to employee grade or named individuals. |
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| Auditability |
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| Performing an audit of who did what, for who and when is enabled by electronic data.
Imagine sifting through endless expense claims to find out who is consistently over claiming?
Or, highlighting the top 10% of employees late with timesheets? |
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| Business continuity |
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| Automated, task-driven processes are less reliant on a user's train of thought.
Phone interruptions or fire alarms can break concentration at any time causing
delays and costly mistakes. |
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