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Hitting the target
Most people can visualize business success in terms of hitting a target.
Taking this analogy a little further, there are three key areas of influence we can have on hitting that target:
Business Process Optimization
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Preparation:
This involves reinforcing necessary steps commensurate with importance, and discarding unnecessary steps. This ensures that all efforts are focussed on the objective. This is optimization.
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Business Process Automation
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Precision:
This is the repeatability element of results. How tightly-grouped and consistent are they? If we want precision to become automatic, the process by which we achieve this is automation.
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Business Intelligence
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Accuracy:
This is the measure of how close we are to the target. Narrowing the gap to perfection involves refining the feedback loop of observation and improvement through intelligence.
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